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19 & 20 NOV 2019


Steve Phillips: Speaking at the Coffee Shop Innovation Expo

Steve Phillips

Operations Director  -  Busaba Eathai

Starting from scratch vs the turnaround

1) Levi Roots Caribbean Smokehouse. I will discuss the differences of working for a brand and starting one with an entrepreneurial owner, the process of conception through to opening and beyond.
2) Busaba – I will discuss a much loved, Alan Yau conceived business that had tried to expand outside London and has been forced to retreat and regroup, the full management change and the re-direction in tough times.

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Steve Phillips will be speaking in the following theatres:

Keynote 4 - Tuesday 11.00 - 11.30: Starting from scratch vs the turnaround