Coffee Shop Innovation Expo logo

19 & 20 NOV 2019



Keynote Theatre 3

    • Tuesday


      11.00 - 11.30

      Sam Roberts
      Boston Tea Party


      CEO and Co-Founder of Boston Tea Party a British family-owned independent café group headquartered at its first café in Park Street, Bristol, which opened in 1995. The company was the first coffee chain in the world to stop issuing single use coffee cups on 1 June 2018, in order to impact on the global plastic crisis


      11.45 - 12.15

      Felix Marcos Pelegrino

      Technology with or without milk

      How technology is there to improve customers, and the team behind the counter, experience benefiting the business, delivering an all-round win-win scenario on every single interaction.


      12.30 - 13.00

      Claire Bowen
      Café Success

      13 Reasons Independent Coffee Shops Fail

      There is a widely held belief that anyone can run a coffee shop and make money. Many people dream of opening a little coffee shop. The fact of the matter is that in the early days it is hard work, it is long hours and can be very challenging. Claire will take you through the biggest reasons that 80% of independent coffee shops fail in the first two years.


      13.15 - 13.45

      Paolo Peretti
      Patisserie Valerie

      Creating a Coffee Culture from Scratch

      Pat Val was bought from the administrator on the 14th Feb 2019. When we took the business over there was literally nothing in place with regards to providing our customers with a great coffee. I will be explaining how we have taken steps to raise our game.


      14.00 - 14.30

      Andrew Aamot
      Sträva Craft Coffee, Inc. of Denver, Colorado USA

      How to Profit as CBD Collides with Coffee & Tea Markets

      Within the U.S and around the world, CBD/hemp is emerging from the shadows and intersecting with mainstream markets, creating opportunity for savvy entrepreneurs. Consumers are embracing CBD, and looking to consume it, in convenient, healthy, discrete ways. The coffee and tea industries are perfectly positioned to benefit from this trend and should profit handsomely.


      14.45 - 15.15

      Matt Keniston
      bio-bean Limited

      There Is No Such Thing as Waste Coffee!

      Matt will discuss how discarding spent coffee grounds is a waste of a resource, and how bio-bean, the world’s largest recycler of coffee, recycles annually over 7,000 tonnes of spent coffee collected from UK businesses at every scale.