Panel Theatre Hall 15: Sponsored by Ordoo
Increase your profitable sales with Ordoo. Enable your customers to order and pay via the Ordoo app to save time and earn loyalty rewards. Ordoo creates exceptional mobile ordering experiences to help retain loyal customers.
As your regular customers order via the app they build up a digital profile. You can then communicate with them so they: Increase frequency by 3x visits per month, spend 13% more and invite friends.
Please Note: The below schedule is from the Coffee Shop Innovation Expo 2018 show. The 2019 schedule will be released closer to the event.
11.00 - 11.30 - Hungry for growth: The Keys to Successful Expansion
Our panellists talk Empire Building, giving their insights on the tips and tricks which make expanding (relatively) painless.They'll also be discussing the major threats to successful growth, and how they can be avoided.
More panel speakers coming soon!
12.00 - 12.30: Leveraging technology to accelerate business growth
With technology becoming more and more critical to the hospitality industry, just about every food business is now looking to invest in it. And when technology is implemented properly, it can stimulate business growth, differentiate your customer experience from your competitors and turn your diners into brand advocates.Catch this session to hear how technology is driving growth in the sector.
14.00 - 14.30: Streamlining your business
When technology is implemented properly it can stimulate business growth, increase efficiency and differentiate your customer experience from your competitors'. Hear how you can leverage technology to streamline your businesses’s operations.
15.00 - 15.30: Ethical eats: How sustainable is your business?
Clean-conscience eating is the new food movement consumers are desperate to be a part of. From veganism to locally-sourced produce to eco-friendly packaging, the panellists discuss how you can ensure your business is sustainable.
11.00 - 11.30: GDPR: The rules behind the regulation
With GDPR in full swing, and businesses only just discovering the true impact of its legislation and requirements, this panel session will explore exactly what your business needs to do to be compliant.
12.00 - 12.30 - The key ingredients of true brand loyalty
Brand loyalty is the pie everyone wants a slice of: If you know your customers aren't spending money with your competitors you can guarantee your market share will be growing.
But while it's easy to get excited about the idea of brand loyalty, there aren't many who know how to generate it. Our panellists share their list of key ingredients.
14.00 - 14.30: Serving up an Improved Customer Experience
In a time when customer satisfaction is very much the prime driver of growth in the industry, how can restaurants entice the next-generation diner who is demanding an increasingly personalised and immersive customer experience?