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15 & 16 JUNE 2021


James Hill: Speaking at the Coffee Shop Innovation Expo

James Hill

Panel Session- How to Improve Your Customer Experience

In a time when customer satisfaction is very much the prime driver of growth in the industry, how can coffee shops entice the next-generation diner who is demanding an increasingly personalised and immersive customer experience - catch our experts to find out!

James Hill will be speaking in the following theatres: